How ordering custom promotional products works

Ordering custom promotional products from Happy Club takes three steps, and you’ll see exactly what you’re getting before anything is made.

1. Tell us what you want to make

Sign up and tell us what you’d like to make. When you’re ready to order, let us know which product you want, roughly how many, the colors you have in mind and the date you need everything by, and send your logo or artwork if you have it. The more detail you give, the more accurate the quote will be.

2. Get your quote and proof

We’ll reply with pricing for your order and a digital proof: a mockup of your logo on the product, showing its size, placement and colors. Ask for changes until it looks right. Your order only starts once you approve the proof.

3. We make and ship your order

After you approve the proof, your products are made and shipped to the address you give us. If you have a hard deadline, such as an event date, tell us up front so we can plan around it.

Tips for a smooth order

• Start early. Custom products are made to order, so leave time for the proof and production before your event.
• Send your best artwork. Vector files give the sharpest results, especially for embroidery and small details.
• Know your sizes. For hats and socks, think about who will wear them and whether one size will fit everyone.
• Mix and match. Ordering hats and totes for the same event? Put them in one request and we’ll quote them together.